Bliv inspireret

Artikel om Aikido-kurser i Arriva

BAU transport materialer Pjecen: Modtager kultur

 

 

 

 

BAU transport folder om konflikthåndtering, jernbanetransport

BAU transport folder om konflikthåndtering, person- og vare-transport

 

Andet Inspirationsmateriale:

BFA Service - Turisme: Forebyggelse og håndtering af vold og trusler

BFA Service - Turisme: Konflikthåndtering

BFA Service - Turisme: Sprog og krop i konflikter

Borger.dk: Arbejdsulykker og erhvervssygdomme

Adfærdsfokuseret konflikthåndtering
Anbefalinger og træning baseret på forskning i vold i arbejds- og hverdagslivet af Lasse Suonperä Liebst, Camilla Bank Friis, Hans Myhre Sunde og Marie Rosenkrantz Lindegaard. 2023. Københavns Universitet.

Dansk forskning

Andersen, Lars H., & Therese B. Christensen. 2022.
“Taking Prior Sick Leave Patterns Into Account When Estimating Health Consequences of Violence on the Job.” Workplace Health & Safety 70(11)

Andersen, Lars Peter Sønderbo, Annie Hogh, Charlotte Gadegaard, and Karin Biering. 2019.
“Employees Exposed to Work-Related Threats and Violence in Human Services Sectors: Are Any Employees Members Particularly Exposed to Violence and Threats and What Role Do Supervisors Play?” Work 63(1)

Biering, Karin, Lars Peter Sønderbo Andersen, Annie Hogh, & Johan H. Andersen. 2018.
“Do Frequent Exposures to Threats and Violence at Work Affect Later Workforce Participation?” International Archives of Occupational and Environmental Health 91(4) 

Friis, Camilla Bank. 2023.
“Ticket Inspectors Use Emotion Displays of Sympathy and Dominance to Manage Status Dynamics in Passenger Encounters.” Current Sociology OnlineFirst

Friis, Camilla Bank. 2023.
“Group Styles of Justice or Service: How Ticket Inspectors Manage Contested Citizen Encounters.” Symbolic Interaction 46(1)

Friis, Camilla Bank, and Marie Rosenkrantz Lindegaard. 2022.
“Citizen Self-Presentation and Aggression in Ticket Fining Events: A Video Observational Study.” Deviant Behavior 43(8)

Friis, Camilla Bank, Lasse S. Liebst, Richard Philpot, and Marie R. Lindegaard. 2020.
“Ticket Inspectors in Action: Body-Worn Camera Analysis of Aggressive and Nonaggressive Passenger Encounters.” Psychology of Violence 10(5)

Friis, Camilla B., Lasse S. Liebst, Richard Philpot og Marie R. Lindegaard. 2018.
Offensiv adfærd mod buskontrollører af Camilla Bank Friis,. Sociologisk Institut, Københavns Universitet. 

Gadegaard, Charlotte Ann, Lars Peter Andersen, and Annie Hogh. 2018.
“Effects of Violence Prevention Behavior on Exposure to Workplace Violence and Threats: A Follow-up Study.” Journal of Interpersonal Violence 33(7)

Hogh, Annie, and Eija Viitasara. 2005.
“A Systematic Review of Longitudinal Studies of Nonfatal Workplace Violence.” European Journal of Work Organizational Psychology 14(3)